Something went wrong? We’ll take care of it.
If you are not satisfied with one of our products or if you notice a defect in a product ordered from us immediately after receipt of the goods, please write to us using the following form. We will check your request thoroughly upon receipt and get in touch with you right away.
Further details on the right of return can be found in our General Terms and Conditions under Section 10.
Where can I find the product information?
All important information about your product – such as the best-before date (BBD), production date, time and batch number – is clearly printed on the back of your pack.
This information enables us to process your enquiry quickly and reliably.
Complaint form